Legal Document

Privacy Policy

Last updated:

14 sections ยท ~21 min read

Introduction

This Privacy Policy explains how Salimah Solutions Ltd (Company No. 17145733), trading as Play Store Solutions, collects, uses, discloses, and protects your personal information when you use our website at playstore.solutions and our services.

Salimah Solutions Ltd is registered in England and Wales. Our registered office is at 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom.

Information We Collect

  • Contact information (name, email address, phone number) when you submit our contact form or communicate with us
  • Business information (company name, role) for service delivery
  • App-related data (APK/AAB files, descriptions, screenshots) provided for publishing or development services
  • Payment information processed securely through third-party payment providers
  • Google Analytics 4 measurement data, including pages viewed, referral source, device and browser category, approximate location, and website interaction events
  • Web performance measurements such as loading, responsiveness, and layout stability sent to Google Analytics without contact-form fields
  • IP address and approximate country, city, and network information used for abuse prevention and contact-request context
  • Cloudflare Turnstile challenge data used to distinguish legitimate form submissions from automated abuse

How We Use Your Information

We use the collected information to:

  • Deliver and manage the services you have requested
  • Communicate with you about your projects, orders, and inquiries
  • Process payments and send invoices
  • Improve our website, services, and customer experience
  • Comply with legal obligations and protect our rights
  • Send service-related updates (not marketing, unless you opt in)

Data Sharing and Disclosure

No Data Sales

We never sell your personal information to third parties.

We may share data with:

  • Website operations: Hosting and database providers used to run the website and store contact requests
  • Google Analytics 4: Website usage and performance events; contact-form fields are not sent as analytics event parameters
  • Cloudflare Turnstile: Abuse-prevention processing when you use the contact form
  • Telegram: A server-side notification containing the submitted request and technical context is sent to our controlled support chat so the team can respond
  • Payment and communications providers: Providers used when a service engagement proceeds beyond the website inquiry
  • Google Play: When publishing apps on your behalf, necessary account and app data is submitted to Google
  • Legal requirements: When required by law, regulation, or legal process

Cookies

The website uses Google Analytics 4 to measure page views, website events, traffic sources, device categories, and Web Vitals. Cloudflare Turnstile may set or read technical identifiers needed to protect the contact form from automated abuse. You can restrict cookies and similar storage through your browser; doing so may affect analytics measurement or the ability to submit a protected form.

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, typically for the duration of our service relationship plus 6 years to comply with UK legal and tax requirements.

Your Rights

Your Data Rights

Under UK GDPR, you have full control over your personal data including access, correction, deletion, and portability.

Under the UK GDPR, you have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data (right to be forgotten)
  • Object to or restrict processing
  • Data portability
  • Withdraw consent at any time

To exercise these rights, contact us at support@playstore.solutions.

Data Security

We implement appropriate technical and organizational measures to protect your personal data, including encryption in transit (TLS/SSL), secure hosting, and access controls. However, no method of transmission over the Internet is 100% secure.

International Transfers

Some of our service providers may be located outside the UK. Where personal data is transferred internationally, we ensure appropriate safeguards are in place in accordance with the UK GDPR.

Children

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. We encourage you to review this page periodically.

Contact Us

If you have any questions about this Privacy Policy or our data practices, contact us:

Salimah Solutions Ltd

Company No. 17145733

71-75 Shelton Street, Covent Garden

London, WC2H 9JQ, United Kingdom

Email: support@playstore.solutions

Supervisory Authority

If you are not satisfied with how we handle your data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.